Legal

Privacy Policy

Last updated: August 2026

1. Introduction

Vortix Tech (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vortixtech.com (the “Site”) and use our services.

2. Information We Collect

Personal Information

When you use our contact form, we collect your name, email address, subject, and message content. This information is provided voluntarily and is used solely to respond to your inquiry.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and browsing behavior. This data is collected only when you consent to analytics cookies via our cookie consent banner.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Our cookie consent banner allows you to control which cookies are active:

  • Essential cookies: Required for the website to function (always active).
  • Analytics cookies: Help us understand how visitors interact with our site (optional).
  • Marketing cookies: Used for targeted content and advertising (optional).

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Improve our website and user experience
  • Analyze usage patterns to optimize site performance and content
  • Send relevant communications (only if you opt in)
  • Protect against fraud and ensure site security

4. Third-Party Services

Our Site may use the following third-party services:

  • Google Gemini AI:Powers our AI chat widget. Chat messages are processed by Google's AI to provide helpful responses.
  • Microsoft Clarity: Provides analytics, heatmaps, and session recordings to help us understand how visitors use our site.
  • Vercel: Hosts our website and processes web requests.

Each third-party service has its own privacy policy governing its use of your data.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Contact form submissions are retained for up to 12 months unless you request earlier deletion.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Withdraw consent for data processing at any time
  • Object to processing of your personal data
  • Request data portability

To exercise any of these rights, please contact us at info@thevortixtech.com.

8. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to have it removed.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated “Last updated” date. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: